General Assistant
Ria is a seasoned professional with an impressive 5-year career in the BPO industry. Her journey has been nothing short of dynamic, covering diverse domains like collections, e-commerce, food delivery, healthcare, and hospitality. What sets Gloria apart is her multifaceted skill set, which extends beyond customer service into the creative realms of graphic and web design. She excels in managing customer interactions, turning inquiries into delighted clients, and maintaining meticulous records. Gloria’s dedication to going the extra mile, even during off-hours, and her passion for mentoring make her a valuable asset. Her unique blend of customer service excellence and creative flair defines her professional persona.
List of tools she is proficient in:
Google Workspace
Slack
Trello
Asana
Notion
Microsoft 365
Zendesk
Communication and Messaging Tools:
Skype
Discord
Zoom
Graphic Design and Multimedia Tools:
Photoshop
Canva
Project and Task Management Tools:
Hubstaff
Salesforce
Zoho
Customer Support and Service Tools:
Zendesk
Salesforce
E-commerce and Business Platforms:
Amazon
Content and Writing Assistance Tools:
Grammarly
Github
Property Management:
Guesty