Hardworking and Fast Learner

5+ years of experience

IT Staff

Responsibilities:
– Provided technical support for hardware, software, and network issues to end-users
– Configured and installed computer systems, applications, and peripherals
– Conducted diagnostic tests and troubleshooting procedures to resolve technical problems
– Responded to service requests and maintained accurate documentation of issues and solutions
– Installed, configured and maintained hardware and software systems.
– Assisted with network infrastructure maintenance and updates.
– Administered system backups and disaster recovery procedures.

Sales Staff

Responsibilities:
– Conducted market research to identify potential customers and established relationships with them
– Presented product features and benefits to clients
– Monitored market trends and competition.