A Freelance IT Technology Specialist that willing to assist with your techy problem.

I have always had natural problem-solving skills, and working in tech support is the perfect job for my skill set. Helping clients solve technical issues and knowing that I’ve had a positive impact on someone each day is highly rewarding and motivating to me.

During my previous employment at BakerMckenzie Global Services Manila, Inc., I specialized in helping customers resolve technical issues. Over the course of my twelve-year employment, I received high ratings from clients, and I helped increase customer satisfaction from 82% to 96%. I was praised for being highly versatile, and I was one of a select group of techs who were available to assist customers in online chats, in person and mostly via email.

I enjoy building a relationship with each client and ensuring that they receive the ultimate customer support.
I graduated from STI-College Bacoor with an Associate degree in computer science. I am also certified as an ITIL and Yellow Belt 6 Sigma and undergo additional training once a year to ensure that I remain up to date with the latest technical services.
Thank you for taking the time to consider my resume and cover letter. I’m looking forward to finding out more about the IT Staff position at City of General Trias Doctors Medical Center. Customer service is always my top priority, and it is my goal to provide the best customer support available for each client while becoming a valuable asset at your company. If you wish to learn more about my experience and skill set, please contact me at any time.