Multilingual customer service and sales professional with 8+ years of experience delivering empathetic support, strategic selling, and dispu

Multilingual Customer Service & Sales Professional (8+ Years) | Debt Collection & Xero| Pinoy Helper

I am a resourceful and adaptable administrative and customer service professional with over 8 years of experience in debt collection, sales, invoicing, and legal intake. I’ve worked across industries including retail, legal, plumbing, and firearm compliance—handling everything from outbound sales and dispute resolution to switchboard operation and full debtors function using Xero Accounting and Microsoft Office.

My strength lies in tactful communication, especially with distressed clients, and I consistently turn complex customer issues into lasting solutions. I’ve supported remote teams, worked across time zones, and maintained high performance under pressure. I am fluent in English, Afrikaans, and IsiZulu, and I bring a calm, professional presence to every role.

I am confident in my ability to contribute to roles in customer service, collections, administration, and remote support. I am also open to opportunities that allow me to apply my growing skills in digital marketing and campaign optimization.