I help my clients support their day-to-day tasks, organize and run their business smoothly, allowing them to focus on more crucial activity.

Office & Online/IT job

Halang, Cavite, Philippines

Phone number

+639358072138

dyosamartha8@gmail.com

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Hi,

I am writing to express my interest in the Admin / Executive Assistant position or any vacant and available positions that fit my skills and experience. As an experienced Virtual Assistant, I am confident that my skills and qualifications make me a strong candidate for the role.

With [X years] of experience in the field, I have gained extensive knowledge and expertise in providing top-notch administrative and executive support. My strong communication and organizational skills and ability to multitask and prioritize have enabled me to excel in various Virtual Assistant roles.

As an Executive Assistant, I am confident that I can provide exceptional support to the executive team. I am well-versed in managing schedules, coordinating travel arrangements, and handling confidential information. Additionally, my experience in project management, data analysis, and research can be leveraged to help streamline operations and optimize processes.

I am highly proficient in various productivity tools such as Gmail, Outlook, Slack, Zoom, Skype, Teams, WhatsApp, Asana, Trello, ClickUp, RescueTime, Clockify, Harvest, Google Drive, Dropbox, OneDrive, Excel, Google Sheets, Word, Hootsuite, Buffer, Tailwind, Canva, Meta Business Suite, Google Analytics, Semrush, Capcut, Filmora, Adobe Photoshop, Google Calendar, Calendly, Appointy, Google Scholar, ResearchGate, Grammarly, Hemmingway Editor, Google Docs, Powerpoint, OneNote, Jasper.ai, Copy.ai, ChatGPT, Hubspot, Salesforce, Zoho CRM, Follow up Boss, Ringcentral, CRMLS, Dotloop, Vulcan7, Skip Genie, FastPeopleSearch, DirectSkip, Mailchimp, AI Tools, etc. and can learn new technologies quickly. I am also comfortable working independently or as part of a team and can adapt to different work environments seamlessly.

I am excited about the opportunity to contribute my skills and expertise to the success. Thank you for considering my application. I look forward to discussing my qualifications further and am available for an interview at your convenience.

Sincerely,
Raymart Ramirez

Expected daily rate?

₱1,385

What is your expected monthly salary?

₱30,000

What is your previous job experience?

EXECUTIVE VIRTUAL ASSISTANT
JRCMO LLC
March 23, 2023 – June 13, 2023
• Increased social media engagement by 20% by developing and implementing a social media strategy that included targeted content, paid advertising, and influencer marketing.
• Managed a team of writers and designers to create high-quality content that generated leads and sales.
• Streamlined the project management process by implementing a new project management system that saved the company 10 hours per week.
• Increased website traffic by 15% by optimizing the website for search engines and creating engaging content.
• Provided administrative support to the Client Development Director, freeing up their time to focus on strategic initiatives

ADMIN EXECUTIVE ASSISTANT
The VA Group ( Think Rubix Campaign)
March 16,2023 – June 01,2023
• Implemented an efficient document filing system, resulting in a 30% reduction in search time and ensuring easy access to essential information.
• Managed email and calendar schedules with precision, maintaining a 95% response rate within 24 hours and optimizing time allocation.
• Successfully planned and booked travel arrangements for executives, resulting in 15% cost savings through strategic vendor negotiations.
• Proactively conducted market research, providing valuable insights for business decisions that led to a 20% increase in customer acquisition.
• Created impactful presentations, utilizing engaging visuals and persuasive content, resulting in a 25% improvement in audience engagement during company meetings.

EXECUTIVE VIRTUAL ASSISTANT
Keller Williams Realty
July 01, 2022- February 24,2023
• Consistently provided prompt and professional customer service by handling calls, emails, and live chat inquiries, resulting in a 95% customer satisfaction rating.
• Efficiently verified and scheduled appointments with buyers/sellers, ensuring a smooth and organized process, resulting in a 20% increase in successful transactions.
• Proactively managed social media presence, resulting in a 30% growth in followers and increased engagement with potential clients.
• Streamlined email and schedule management, optimizing time allocation and improving efficiency by 25%.
• Conducted thorough property research, created visually appealing listings, and maintained accurate records, leading to a 15% increase in property views and inquiries

CUSTOMER SERVICE REPRESENTATIVE
Netsurf Media
July, 2020 – December, 2020
• Identified and tracked high-value players and guests, resulting in a 20% increase in revenue from targeted individuals within specific time frames.
• Cultivated and maintained positive relationships with gaming customers, delivering exceptional VIP service and amenities, leading to a 25% increase in customer satisfaction and loyalty.
• Exceeded goals and objectives by executing effective phone calls, emails, and mailed letters to current, inactive, and prospective high-end players, resulting in a 15% boost in casino revenue.

RISK OPERATION ANALYST
Ubiquity
January, 2019 – July, 2020
• Conducted thorough assessments of current and new merchants, resulting in a 30% reduction in fraud and chargeback risks while ensuring compliance with regulatory standards.
• Successfully implemented effective financial risk management policies, limits, and strategies, aligning with organizational standards and driving a 20% improvement in overall risk mitigation.
• Performed comprehensive statistical reviews, uncovering valuable trends, patterns, and variations that contributed to a 25% increase in proactive risk prevention measures. Identified and tracked high-value players and guests, resulting in a 20% increase in revenue from targeted individuals within specific time frames.
• Cultivated and maintained positive relationships with gaming customers, delivering exceptional VIP service and amenities, leading to a 25% increase in customer satisfaction and loyalty.
• Exceeded goals and objectives by executing effective phone calls, emails, and mailed letters to current, inactive, and prospective high-end players, resulting in a 15% boost in casino revenue.

Customer Service Representative
24/7ai
August, 2018 – December, 2018
• Drove sales growth by providing expert advice on purchases and effectively promoting additional products, resulting in a 15% increase in overall sales revenue.
• Assisted customers in completing purchases, locating items, and enrolling in reward programs, leading to a 20% improvement in customer satisfaction and loyalty.
• Maintained accurate and organized records by diligently logging reports, expenses, receipts, and sales documents into a digital database, ensuring easy accessibility and reducing administrative errors by 30%.

Technical Support Representative
Alorica Philippines Inc.
July, 2016 – July, 2018
• Effectively resolved a wide range of technical issues across multiple systems and applications, ensuring customer and end-user satisfaction with a 95% issue resolution rate across various time zones.
• Provided exceptional Tier 1 IT support to non-technical internal users through efficient desk- side support services, resulting in a 25% decrease in user downtime and improved productivity.
• Successfully integrated Salesforce CRM and other customer relationship management software into support operations, optimizing workflow efficiency by 20% and enhancing customer service delivery.

Teacher / Admin Assistant / Guidance Counselor
Las Pinas Montessori School
June, 2015- April, 2016

Teacher:
• Successfully delivered engaging English lessons to Grade 1 pupils, resulting in a 10% improvement in students’ language
skills and comprehension.
• Implemented effective teaching strategies to foster a positive and inclusive classroom environment, resulting in a 20%
increase in student participation and engagement.

Administrative Assistant:
• Streamlined email management by implementing problem-solving techniques, labeling, filtering, and creating
templates/canned messages, resulting in a 30% reduction in email response time.
• Efficiently managed schedules and booking appointments, optimizing time allocation and ensuring seamless
coordination, resulting in a 15% improvement in overall schedule management.
• Conducted internet research and data entry with accuracy and attention to detail, contributing to the completion of 500+
research projects and data entry tasks within tight deadlines.
• Successfully made phone calls, ensuring effective communication and providing exceptional customer service, resulting
in a 95% customer satisfaction rating.
• Created reports using Google Docs/Spreadsheets, maintaining up-to-date records and facilitating data-driven decision making processes.

Guidance Counselor:
• Established a safe and trusting environment for students to voice concerns, leading to a 40% increase in students
seeking guidance and support.
• Facilitated effective communication between parents, teachers, administrators, and students, resulting in the timely
resolution of behavior and academic problems for 90% of cases.
• Played an integral role in organizing and coordinating successful school programs and events, ensuring a positive
experience for students, parents, and staff.

Working availability?

I am available.

Where do you want to work?

I live in Naic, Cavite Philippines. I want to work remotely or places near me.

Education level?

Bachelor's degree

What school did you study at? major in?

Negros Oriental State University

how long is your career?

6years of experience

What are the abilities or skills you have?

Admin/Executive Assistance, Project Management. Social Media Management, Customer Service Support.

Spoken languages?

English, Tagalog

Working conditions?

No work on weekends

Raymart R.

Member since July 28, 2023

Verified Availability by Pinoy Helper on Jul 28, 2023

30 years old

Education level?

Bachelor's degree

Spoken languages?

English, Tagalog

I help my clients support their day-to-day tasks, organize and run their business smoothly, allowing them to focus on more crucial activity.

Hire me 😉
Verified Availability by Pinoy Helper on Aug 26, 2023

Result Oriented
Verified Availability by Pinoy Helper on Aug 3, 2023

I am a quick witted, fast learner and easy to go with type of person.
Verified Availability by Pinoy Helper on Jul 8, 2023

I help my clients support their day-to-day tasks, organize and run their business smoothly, allowing them to focus on more crucial activity.

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