I am a dedicated, detail-oriented professional with strong problem-solving skills and proven expertise in logistics and customer support.

My name is Joselito Villarino, and I bring nearly 8 years of combined experience in logistics coordination, customer service, and business operations across multinational companies. Throughout my career, I have handled shipment scheduling, documentation management, carrier and vendor coordination, data entry, account management, and client support. These experiences have equipped me with strong skills in problem-solving, multitasking, and process optimization, enabling me to adapt quickly and contribute effectively in diverse work environments.

I have worked in roles such as Logistics/Operations Coordinator, Transportation/Logistics Solutions Analyst, Client Delivery Manager, Customer Service Associate, Business Processing Specialist, and Customer Service Executive, where I successfully ensured operational efficiency, compliance, and customer satisfaction. I am also proficient in SAP (SD–LE, ECS, S4 HANA), Salesforce, Port Pro, Monday.com, WMS/TMS systems, and Microsoft Excel, which allow me to efficiently manage reporting, data accuracy, and daily operational requirements.

I hold a Bachelor’s Degree in Secondary Education, Major in Mathematics, which has sharpened my analytical and organizational abilities. I am highly adaptable, detail-oriented, and committed to delivering results. I am available to start immediately and open to flexible work arrangements, whether in-office, hybrid, or fully remote.

With my combination of logistics, operations, and customer service experience, I am confident in my ability to add value to your team and contribute to achieving both operational and customer-focused goals.