I'm a customer service representative in a BPO industry.
Experienced BPO Customer Service Representative | Pinoy Helper
“Hi, I’m Therese. I’ve been working in customer service for almost ten years, across different industries like telecom, hospitality, logistics, and E-commerce. I’ve had the chance to work with multiple companies, which really helped me build strong communication skills and learn how to handle all kinds of customer concerns.
One thing I like is making complicated situations feel simple and clear—whether that’s helping a customer solve a problem or organizing information so it’s easy to understand. I’m currently looking to grow further in my career, especially in roles where I can use my problem-solving skills and connect with people.
Outside of work, I like relaxing by myself by reading Novels, watching movies & series on Netflix. I also enjoy a quiet walk near my home and go exploring. Overall, I’d say I’m someone who values clarity, and continuous improvement, and I’m excited about opportunities where I can bring those strengths to the table.”