Customer Support & Virtual Assistant Services

Filipino Customer Support & Virtual Assistant | Remote Sales & Admin Help

💼 Professional Customer Service, Sales Support & Virtual Assistant Services

Helping You Serve Better, Sell Smarter, and Work Easier

I offer reliable and efficient remote support services to help businesses save time, serve their customers better, and close more sales. Whether you’re a solo entrepreneur, small business, or growing online store — I can provide flexible and personalized assistance tailored to your needs.

✅ What I Offer:

🔹 Customer Service Support

• Respond to inquiries via email, chat, or social media

• Handle concerns, complaints, refunds, and follow-ups

• Provide a warm, friendly, and solution-oriented experience

• Manage inboxes and message queues with fast response times

• Use of tools like Gmail, Tawk.to, Zendesk, Facebook Inbox

🔹 Sales Support (Non-Voice)

• Chat-based or email-based lead follow-up

• Upselling and cross-selling where appropriate

• Respond to product/service questions to help close deals

• CRM or Google Sheet lead tracking and updates

🔹 Virtual Assistant Tasks

• Calendar and schedule management

• Data entry, file organization, and document creation

• Research (market, product, competitor)

• Social media inbox management

• Appointment setting and basic project support

📊 Tools I Can Work With:

• Google Workspace (Gmail, Sheets, Docs)

• Facebook Business Suite

• Trello, Notion, Asana

• Shopify, WooCommerce (basic support)

• Canva (for basic graphic needs)

• Zendesk, Freshdesk, Tawk.to, Crisp

🔁 Work Terms:

• Flexible hours: part-time or full-time

• Weekly or monthly reports upon request

• Clear communication and quick turnaround

• Professional, respectful, and confidential handling of all work