Customer Service/Support Profesional

As a seasoned Customer Service and Technical Support Representative with a strong background in IT dating back to the early 1990s, I offer a dedicated, reliable, and driven approach to customer support.
I have excelled in providing timely, friendly, and proactive support to both existing and potential customers. My responsibilities have encompassed providing product information, technical troubleshooting, billing inquiries, refunds, discounts, and up-selling. I am also well-versed in responding to new and potential customers’ queries regarding pricing, promotions, and offering demonstrations.