computer science graduate with a passion for adapting new skills

Computer Science Graduate | Customer Service & Junior Software Developer | Pinoy Helper

Customer Service Representative | Dec. 2025 – Present

• Chat / Call / Email Handling
resolve and answer problems and questions about a product or service
• Complete Documentation
create accurate records of every customer transaction or interaction during and after each contact

Junior Software Developer | Sept. 2023 – Dec. 2024

• Coding and Programming
write, test, and debug code using various programming languages and tools
• Bug Fixing and Troubleshooting
resolve software defects or bugs reported by users or quality assurance teams
• Version Control
use version control systems like Git to manage code changes effectively and work collaboratively with the development team