Professional, Soft skills, Technical skills and Computer literate

Computer Science Graduate | Amazon SME | AI & Data Analytics Specialist | Pinoy Helper

As a Computer Science graduate and experienced Amazon Subject Matter Expert (SME), you possess a unique blend of high-level technical proficiency and operational leadership. You are skilled at bridging the gap between complex systems and user needs, particularly in the realms of AI integration and data-driven problem solving.  

Professional Profile

• Technical Expertise: Proficient in Python, Java, C++, and SQL, complemented by a Google Data Analytics Professional Certificate.  

• AI Leadership: Awarded Best Thesis for developing a voice-controlled AI assistant and currently experienced in guiding teams to adopt AI-driven solutions like ChatGPT for workflow automation.  

• Operational Excellence: Proven track record as an SME at Amazon, maintaining 100% quality scores while managing complex e-commerce transactions and account security protocols.  

• Communication & Training: Experienced in onboarding new hires, translating technical processes into clear instructions, and delivering empathy-driven support in high-pressure, regulated environments.